Your heater should help you enjoy your pool, not leave you guessing. If the water is staying cold, the heater stops unexpectedly, or the display shows an error, tell us what has changed so we can discuss an assessment.
Heater inspection first — $150
We always require a heater inspection before performing a repair. The inspection costs $150. After we finish the inspection, we explain the findings and quote repairs separately so you can approve the work before we proceed.
Electric heaters, heat pumps & gas heaters
We work with all three types. Share your heater’s make and model, along with any error message or symptoms, when requesting a diagnostic.
A useful starting point for your repair
- The heater make and model, if known
- The exact error message or code on the display
- Whether it starts, shuts down, or never begins heating
- When you first noticed the problem
- Any recent pump, filter, or equipment changes
Look at the system before choosing a part
A heater concern needs an assessment of the equipment and its operating conditions. A display message is a useful clue, not a complete diagnosis. Share the symptoms rather than purchasing a replacement part based on a code alone.
Repair or replace?
The condition and age of the heater, parts availability, repair cost, and your heating needs all help guide the decision. We’ll discuss the proposed work and quote so you can compare a repair with replacement when appropriate.
Know the scope and schedule
Timing depends on the assessment and any parts needed. Have the equipment model available when you contact us, and mention any warranty documentation. Brand coverage and the work we can undertake are confirmed for your specific unit.
Separate from routine weekly care
Weekly service includes routine equipment checks. Heater diagnostics, repairs, replacement parts, and installations are separate work with their own scope and pricing.
Questions about pool heater repair
Is the inspection included in the repair price?
The required heater inspection is $150. Repair work and replacement parts are quoted separately after the inspection.
Does an error code mean the heater is broken?
Not necessarily. The message and operating conditions need to be assessed before deciding what work is required.
Can you guarantee a same-day repair?
No. Availability, the diagnosis, and required parts affect the schedule. We’ll discuss timing for your job.
What if replacement makes more sense?
We can discuss installation options, site requirements, and a separate quote so you can make an informed choice.